AODA

This page contains all the necessary documents that relate to Olsen-Sottile Insurance Brokers Inc.'s compliance with Bill 118, the Accessibility for Ontarians and Disabilities Act (AODA).

Multi-Year Accessibility Plan

To download and review our Multi-Year Accessibility Plan in PDF format, please click the link below.

Download Multi-Year Accessibility Plan

Accessible Customer Service Plan

To download and review our Accessible Customer Service Plan in PDF format, please click the link below.

Accessible Customer Service Plan

Accessibility Policy

To download and review our Accessibility Policy  in PDF format, please click the link below.

Accessibility Policy

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Customer Service Standard Policy

To download and review our Customer Service Standard Policy in PDF format, please click the link below.

Download Customer Service Standard Policy

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Customer Feedback Form

We encourage you to provide your feedback and let us know how we are doing. Please click the link below to access our Customer Feedback Form in PDF format.

Download Customer Feedback Form